Frontly vs ReelAI
Both Frontly and ReelAI offer AI phone systems for Australian real estate. But Frontly gives you a visual workflow builder, portal lead auto-ingestion, unlimited concurrent calls, and flat-rate pricing, features ReelAI doesn't offer.
- Visual workflow builder: design call flows without code (ReelAI has no equivalent)
- Flat-rate pricing with no per-minute charges and no surprises (ReelAI charges $497-997/mo with usage limits)
- Portal lead auto-ingestion: Domain and REA leads trigger AI calls automatically
- Unlimited concurrent calls with no bottlenecks during peak enquiry times
- Cross-call memory: your AI remembers every caller's history and preferences
Call Handling
| Feature | Frontly | ReelAI |
|---|---|---|
| Inbound Call Answering | Yes | Yes |
| Outbound AI Calling | Yes | Yes |
| Unlimited Concurrent Calls | Yes | No |
| After-Hours Coverage | Yes | Yes |
| Smart Call Routing by Intent | Yes | No |
Inbound Call Answering
Frontly
YesReelAI
YesOutbound AI Calling
Frontly
YesReelAI
YesUnlimited Concurrent Calls
Frontly
YesReelAI
NoAfter-Hours Coverage
Frontly
YesReelAI
YesSmart Call Routing by Intent
Frontly
YesReelAI
NoAI Capabilities
| Feature | Frontly | ReelAI |
|---|---|---|
| Visual Workflow Builder | Yes | No |
| Cross-Call Memory | Yes | No |
| Real-Time Property Search | Yes | No |
| Natural Language Understanding | Yes | Yes |
| Custom Voice & Personality | Yes | Limited |
Visual Workflow Builder
Frontly
YesReelAI
NoCross-Call Memory
Frontly
YesReelAI
NoReal-Time Property Search
Frontly
YesReelAI
NoNatural Language Understanding
Frontly
YesReelAI
YesCustom Voice & Personality
Frontly
YesReelAI
LimitedIntegrations
| Feature | Frontly | ReelAI |
|---|---|---|
| Rex CRM | Yes | Yes |
| Domain.com.au Auto-Ingestion | Yes | No |
| realestate.com.au Auto-Ingestion | Yes | No |
| Google Calendar | Yes | Limited |
| Microsoft 365 | Yes | No |
Rex CRM
Frontly
YesReelAI
YesDomain.com.au Auto-Ingestion
Frontly
YesReelAI
Norealestate.com.au Auto-Ingestion
Frontly
YesReelAI
NoGoogle Calendar
Frontly
YesReelAI
LimitedMicrosoft 365
Frontly
YesReelAI
NoPricing & Data
| Feature | Frontly | ReelAI |
|---|---|---|
| Flat-Rate Pricing | Yes | No |
| No Per-Minute Charges | Yes | No |
| Australian Data Sovereignty | Yes | Yes |
| ACMA Compliance | Yes | Yes |
| Free Onboarding & Setup | Yes | Paid |
Flat-Rate Pricing
Frontly
YesReelAI
NoNo Per-Minute Charges
Frontly
YesReelAI
NoAustralian Data Sovereignty
Frontly
YesReelAI
YesACMA Compliance
Frontly
YesReelAI
YesFree Onboarding & Setup
Frontly
YesReelAI
PaidDEEP DIVE
Key Differences Explained
Visual Workflow Builder vs Black-Box AI
Frontly's drag-and-drop workflow builder lets you design exactly how your AI handles every call scenario, from buyer enquiries to tenant maintenance requests. ReelAI uses a black-box approach where you describe what you want and hope the AI figures it out. With Frontly, you're in complete control.
Portal Lead Auto-Ingestion
When a lead comes in from Domain.com.au or realestate.com.au, Frontly automatically parses the email, creates a lead record, and can initiate an AI follow-up call within minutes. ReelAI doesn't offer this, so you'd need to manually trigger outbound calls for portal leads.
Flat-Rate vs Per-Minute Pricing
ReelAI charges between $497-997/month with usage limits. Frontly uses flat-rate pricing, so you know exactly what you'll pay every month regardless of how many calls your AI handles. No surprises on your bill.
Pricing Comparison
All features included. No per-minute charges.
Tiered pricing with usage limits and overage charges.
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FAQ
Frequently Asked Questions
Switching from ReelAI? We'll migrate your call flows and set you up free.
Our team will handle everything: call flow migration, CRM setup, and phone number porting.