Capture Every Reservation. Day, Night, and Public Holidays.
Frontly is the AI reservation agent for Australian hotels, motels, and boutique accommodation. Takes booking enquiries 24/7, handles in-stay guest requests, and runs multiple properties from one dashboard. Integrates with RMS Cloud, Mews, and SiteMinder. Flat rate. No per-minute billing.
THE PROBLEM
Unanswered Calls Are Unfilled Rooms
21x
more likely to secure a booking if you respond to an enquiry within 5 minutes
Source: Harvard Business Review
After hours.
Travellers research and book outside business hours. Unanswered calls after 5pm often mean a booking at your competitor.
< 5 sec
Frontly's average answer time. Every reservation enquiry handled before the caller moves on.
HEAR IT FOR YOURSELF
Your AI Agent Is Ready to Talk
Call our demo agent right now. It'll handle a hotel reservation enquiry, just like it would for your property. No signup required.
Call via Browser
Talk to the AI agent instantly through your browser. No signup, no credit card.
Book a Sales Demo
Prefer to speak with our team? Fill out the details below and we'll schedule a full walkthrough.
HOW IT WORKS
Live in Under a Day. Across All Your Properties.
Connect Your Phone
Forward your existing hotel line or get dedicated AI numbers per property. No hardware changes needed.
We Configure Your Workflow
Our team builds call flows around your property types, room categories, rate structures, and how you handle different guest scenarios.
Go Live
Frontly answers every call, handles reservation enquiries, manages guest requests, and routes calls to the right team, across all properties from one dashboard.
Connect Your Phone
Forward your existing hotel line or get dedicated AI numbers per property. No hardware changes needed.
We Configure Your Workflow
Our team builds call flows around your property types, room categories, rate structures, and how you handle different guest scenarios.
Go Live
Frontly answers every call, handles reservation enquiries, manages guest requests, and routes calls to the right team, across all properties from one dashboard.
Visual Workflow Builder
Design Call Flows Without Code
We Build It For You
Our team designs and configures your custom workflows based on your exact business requirements.
Pre-Built Templates
Common scenarios like appointment bookings, after-hours answering, and follow-up calls, ready from day one.
Fully Customisable
Tweak every word your AI says. Make changes yourself anytime after launch.
Drag-and-Drop Builder
10+ building blocks you can rearrange, duplicate, and configure without code.
Intelligent Branching
Route calls based on caller intent, time of day, property type, or any custom rule.
Cross-Call Memory
Your AI Remembers Every Caller
- Returning callers recognised instantly
- Caller preferences and history recalled across every call
- No repeating themselves, ever
- Full caller history at your fingertips
Instant Enquiry Follow-Up
New Enquiry In. AI Calls Back Within Minutes.
- Auto-parses incoming enquiry emails from any source
- Automatic contact creation in your CRM
- AI follow-up call dispatched in minutes
- SLA tracking and response time reporting
Outbound Campaign Manager
One of the First AI Phone Systems With Full Outbound Capability
Automated Outreach at Scale
Create AI agents that call your contacts automatically. Appointment reminders, service follow-ups, and seasonal promotions, all on autopilot.
Multiple Campaign Agents
Design different outbound agents for different scenarios. Activate the right one when you need it.
Same Workflow Designer
Use the same drag-and-drop builder to script outbound calls. If you can build an inbound flow, you can launch a campaign.
ACMA Compliant by Default
Every outbound call follows Australian telecommunications regulations. Compliance is built in, not bolted on.
Real-Time Call Outcomes
Track results as they happen - viewings confirmed, callbacks requested, voicemails left. Full reporting on every campaign.
PRICING
Simple, Flat-Rate Pricing
No per-minute charges. No surprises. Every feature included.
Starter
For single-office agencies getting started with AI
Contact for pricing
Flat monthly rate with no per-minute charges
- 1 AI phone number
- Unlimited inbound calls
- Visual workflow builder
- Rex CRM integration
- Email & SMS notifications
- Call transcripts & recordings
- Business hours routing
Professional
For growing agencies that need the full platform
Contact for pricing
Flat monthly rate with every feature included
- Everything in Starter, plus:
- Multiple AI phone numbers
- Portal lead auto-ingestion
- Cross-call memory
- Outbound campaign manager
- After-hours coverage
- Priority support
- Multi-office management
Enterprise
For franchise groups and multi-office networks
Custom
Tailored to your network
- Everything in Professional, plus:
- Unlimited offices & numbers
- Custom integrations
- Dedicated account manager
- White-label options
- SLA guarantees
- Custom AI training
- API access
FAQ
Frequently Asked Questions
Ready to Capture Every Booking Enquiry?
Set up your AI front desk in under a day. No lock-in. No credit card required.