Flat-Rate AI Front Desk Pricing for Australian Business.
Frontly uses flat-rate contract pricing tailored to your industry, call volume, and integrations. No per-minute bills. No per-call fees. No setup charges. Every integration and every feature is included. Australian-hosted. ACMA compliant. Quote within 24 hours.
HOW OUR PRICING WORKS
Four Principles Behind Every Frontly Quote
Clear, flat, predictable, and tailored. No bill shock. No surprises. Ever.
Flat monthly rate
One predictable monthly price. No per-minute charges, no per-call fees, no overage surprises. Whether you handle 10 calls or 2,000, your bill does not change.
Every integration included
Every CRM connector, every portal integration, every PMS, every practice management tool, and every calendar. No add-on fees. No compliance modules sold separately.
$0 setup, no lock-in
No $1,500 to $3,000 setup fee. No annual contract. Month-to-month. Cancel any time. We earn your business every month.
Tailored to your industry
Real estate, trades, dental, medical, legal, hotels, small business. We price per contract so each industry gets the right workflow, integrations, and support tier.
REAL SAVINGS
How Much Per-Minute Competitors Cost You
Frontly stays flat. Per-minute and per-call competitors scale directly with your call volume. At 25+ calls per day, the gap becomes thousands per month.
| Your call volume | Rosie AI / month | Smith.ai / month | Frontly advantage |
|---|---|---|---|
| 10 calls per day | ~$200 | ~$585 | Frontly becomes cheaper above ~15 calls per day |
| 25 calls per day | $468 | $2,925 | Frontly flat rate, saves thousands vs per-call |
| 80 calls per day | $1,749 | $9,360 | Frontly flat rate, saves up to $8,900 per month |
| 200 calls per day | $4,449 | $23,400 | Frontly flat rate, saves up to $22,700 per month |
Competitor monthly costs are estimated based on published per-minute and per-call rates at April 2026, assuming an average 4.5 minutes per call. For your specific scenario, request a quote and we will model the saving against your current bill.
BILLING MODEL COMPARISON
Know Exactly How You'll Be Billed
Frontly vs every major Australian AI receptionist on billing model, setup fee, and overage risk. Nothing hidden.
| Provider | Billing model | Setup fee | Overage risk |
|---|---|---|---|
| Frontly | Flat monthly rate | $0 | None (unlimited calls) |
| ReelAI | Per-call ($0.99 to $1.99 per call) | $395 (often waived) | High (cost scales with every call) |
| Voqo AI | Credit-based (per-minute deducted from credits) | $0 | Medium (credits run out during busy months) |
| AiDial | Per-minute ($0.39 to $0.55 per minute overage) | $1,500 to $3,000 | High (setup cost + per-minute overage) |
| Smith.ai | Per-call ($2.40 AI, $9.75 human) | $0 | Very high (100 calls can cost $975+) |
| Rosie AI | Per-minute ($0.25 overage) | $0 | High (250 extra minutes = $62.50 extra) |
Competitor data sourced from each vendor's publicly available pricing pages at April 2026. Corrections welcomed at sales@frontly.com.au.
FEATURES INCLUDED
Every Feature, Every Integration, Every Plan
Frontly does not sell a stripped-down Starter and upsell features. Everything below is included on every Frontly contract.
| Feature | Frontly | ReelAI | Voqo AI | AiDial | Upfirst | Phonely | My AI Front Desk | Smith.ai |
|---|---|---|---|---|---|---|---|---|
| Core Capabilities | ||||||||
| 24/7 Inbound Call Answering | ||||||||
| Outbound Campaign Calling | ||||||||
| Visual Workflow Builder | ||||||||
| Cross-Call Memory | ||||||||
| Lead Qualification | ||||||||
| Appointment & Booking Scheduling | ||||||||
| Call Transcription & Summaries | ||||||||
| SMS Automation | Coming soon | |||||||
| Email Follow-up | ||||||||
| Real Estate Specific | ||||||||
| Property Enquiry Handling | ||||||||
| Inspection / Viewing Booking | ||||||||
| Tenant Application Processing | Roadmap | |||||||
| Maintenance Request Logging | ||||||||
| Rental Arrears Follow-up | ||||||||
| Portal Integration (Domain / REA) | Via API | Via API | ||||||
| Integrations | ||||||||
| PropertyMe | Via API | |||||||
| Rex Software | Via API | |||||||
| VaultRE | Via API | |||||||
| Google Calendar | ||||||||
| Zapier | ||||||||
| Microsoft 365 | ||||||||
| Compliance & Infrastructure | ||||||||
| Australian Data Sovereignty | Implied | Implied | ||||||
| ACMA Compliance | N/A | N/A | N/A | N/A | ||||
| Privacy Act Compliance | N/A | N/A | N/A | N/A | ||||
| Unlimited Concurrent Calls | ||||||||
| Flat-Rate Pricing | ||||||||
| No Lock-in Contract | ||||||||
Core Capabilities
24/7 Inbound Call Answering
Outbound Campaign Calling
Visual Workflow Builder
Cross-Call Memory
Lead Qualification
Appointment & Booking Scheduling
Call Transcription & Summaries
SMS Automation
Email Follow-up
Real Estate Specific
Property Enquiry Handling
Inspection / Viewing Booking
Tenant Application Processing
Maintenance Request Logging
Rental Arrears Follow-up
Portal Integration (Domain / REA)
Integrations
PropertyMe
Rex Software
VaultRE
Google Calendar
Zapier
Microsoft 365
Compliance & Infrastructure
Australian Data Sovereignty
ACMA Compliance
Privacy Act Compliance
Unlimited Concurrent Calls
Flat-Rate Pricing
No Lock-in Contract
Frontly is the only AI receptionist combining a Visual Workflow Builder with Cross-Call Memory.
Frontly is the only Australian AI receptionist with ACMA Compliance, Privacy Act Compliance, and Australian Data Sovereignty all explicitly verified.
Frontly is the only flat-rate AI receptionist with unlimited concurrent calls.
Frontly is the only platform combining outbound campaigns, SMS automation, and email follow-up in one flat monthly rate.
Comparison based on publicly available information from each vendor's website and product documentation as of April 2026. Where a vendor's marketing is ambiguous, we show '?'. We welcome corrections at sales@frontly.com.au.
FAQ
Frequently Asked Questions
Ready for a Quote?
Tell us your industry, approximate call volume, and current stack. We reply within 24 hours with a flat monthly rate tailored to your business.