Platform · Workflow Builder
Your AI, scripted exactly the way you want.
Design what your agent says and does on a visual, drag-and-drop canvas. We build your first workflow for you, then you can change any word, add a branch, or spin up a new flow yourself, no code and no developers.
We build it for you · Fully customisable · Test before you launch
The problem
Off-the-shelf AI says the wrong thing in your business
Generic scripts do not know your services, your booking rules, or how you speak to customers. Most platforms either lock the flow down so you cannot change it, or hand you a blank box and wish you luck. Neither gets you an agent that sounds like your business.
Frontly gives you a visual builder, and a team that configures it to your business first.
No code
Build call flows by dragging blocks, not writing scripts
Arrange building blocks on a canvas to define how a call flows: greet, ask, branch, book, transfer, end. Rearrange, duplicate, and configure each block visually. Undo and redo as you go.
- A library of building blocks you rearrange visually
- Auto-layout, undo and redo, and keyboard shortcuts
- See the exact instructions your AI will follow as you build
Done with you
We build it for you, then you make it yours
You do not start from a blank page. Our team configures your first workflow around how your business actually runs. After launch, you can change any wording or rule yourself, any time.
- Your first workflow is built to your requirements
- Tweak every word your AI says after launch
- Smart defaults on every field, override only what you want
Editing the words your AI speaks
Fast start
Templates for the scenarios you already have
Begin from a proven template for common situations and adapt it, instead of designing from scratch. Clone a working flow to spin up a variation in seconds.
- Templates for sales, bookings, and outbound campaigns
- Clone a flow with all its configuration intact
- Adapt a starting point instead of a blank canvas
Choosing a workflow template
Intelligent branching
Route the conversation on any condition
Send the call down different paths based on what the caller wants, the time of day, or any rule you define. The same flow can handle a booking, a question, and a transfer without getting tangled.
- Branch on caller intent, time of day, or custom rules
- Handle many outcomes in one clean flow
- Reuse the same builder for inbound and outbound
Branching logic in a call flow
How it works
From idea to live agent
Tell us how your business runs
Share how you handle calls, what you need to ask, and what should happen with a booking or a lead.
We build the workflow
Our team turns that into a working call flow on the canvas, configured for your services and your wording.
You refine and launch
Preview it in your browser, change anything you want, then go live. Adjust the flow yourself whenever things change.
Envision it in your business
Flows you can shape
One builder, every kind of call your business handles.
After-hours answering
A different flow for evenings and weekends, with its own rules.
Booking and rescheduling
Guide callers through checking availability and locking in a time.
Lead qualification
Ask the right questions and tag the lead before it reaches your team.
FAQ plus transfer
Answer common questions, then hand off the calls that need a person.
Outbound scripts
Use the same designer to script reminders, follow-ups, and campaigns.
Seasonal changes
Swap in a holiday or promotion flow, then switch back, in minutes.
FAQ
Frequently asked questions
HEAR IT FOR YOURSELF
Your AI Agent Is Ready to Talk
Call our AI agent right now. No signup. No credit card. Just dial and experience it.
Test Call
Talk to the AI agent right now from your browser. Hear how Frontly will sound for your business in about 30 seconds.
- Hear a real AI agent handle a typical inbound call
- About 30 seconds from click to first hello
- No signup, no card, no waiting on a sales rep
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