AI Agents · Outbound
Reach hundreds of customers a day, automatically.
Frontly's Outbound Agent runs your reminders, follow-ups, and campaigns as automated AI phone calls. Load a list, pick a workflow, and let up to 200 agents dial in parallel while outcomes land in your dashboard.
Set the rules once · Australian-hosted · Live in under a day
The problem
Manual outbound does not scale, and the calls that matter slip
Reminders go unmade. Arrears go unchased. Warm leads cool off while your team is stuck on the phone one call at a time. Every call your business should make but doesn't is revenue quietly walking out the door.
Frontly turns your contact list into a calling campaign that runs itself.
Outreach at scale
Run hundreds of calls at once, not one at a time
Load a contact list and Frontly dials it for you. Configure how many agents run in parallel and how far apart calls are spaced, then let the campaign work through the list. No diallers to hire, no scripts to read out by hand.
- Up to 200 outbound AI agents per customer running in parallel
- Configurable concurrency and call spacing per campaign
- Automatic retries on no-answer and busy
Dialling on autopilot
Set the dialling rules once, then leave it
Tell Frontly when it's allowed to call and who's off-limits, and it handles the rest. It skips anyone who has opted out and only dials within the hours you choose, so you're never babysitting the campaign or worrying about who to call when.
- Automatically skips numbers that have opted out
- Only dials within the calling hours you set
- Add anyone to your do-not-call list in one click
Dialling rules and opt-out handling
One designer for everything
Script a campaign the same way you build an inbound flow
Outbound uses the same drag-and-drop workflow builder as your inbound agent. If you can build a call flow, you can launch a campaign. The campaign workflow is the agent, so there is nothing extra to wire up.
- Same visual builder as inbound, no new tool to learn
- Branch on caller response, time of day, or custom rules
- Clone a campaign with its workflow and settings intact
See it as it happens
Watch outcomes land in real time
Every call result streams to your dashboard as the campaign runs. See conversion rate, the outcome breakdown, and how far through the list you are. Re-run only the contacts that still need a call.
- Live progress, conversion rate, and outcome breakdown
- Delta re-run skips contacts already handled
- Full reporting and CSV export on every campaign
Campaign analytics dashboard
How it works
Three steps from list to live campaign
Upload your contact list
Bring a CSV of the people you want to reach. Frontly deduplicates by phone number, so the same person is never called twice in one run.
Pick the workflow and schedule
Choose the agent script, set how many calls run at once, the calling window, and how retries behave. Everything is configurable per campaign.
Frontly dials and captures
Frontly works through the list within your rules, skipping anyone who has opted out, and drops each outcome into your dashboard the moment the call ends.
Envision it in your business
What you could run on day one
The same Outbound Agent, pointed at whatever your business needs to chase.
Dental recalls
Bring patients back in for overdue check-ups and hygiene appointments.
Rental arrears follow-up
Chase late payments politely, consistently, and on the record.
Recruitment screening
Run first-round phone screens across hundreds of candidates in a day.
Read the caseAppointment reminders
Cut no-shows by reminding every booking automatically.
Sales discovery
Qualify and warm up leads before your reps spend time on them.
Seasonal promotions
Run a time-boxed offer across your customer base in one campaign.
FAQ
Frequently asked questions
HEAR IT FOR YOURSELF
Your AI Agent Is Ready to Talk
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Test Call
Talk to the AI agent right now from your browser. Hear how Frontly will sound for your business in about 30 seconds.
- Hear a real AI agent handle a typical inbound call
- About 30 seconds from click to first hello
- No signup, no card, no waiting on a sales rep
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