Frontly logoFrontly
🇦🇺Purpose-Built for Real Estate Agencies

Capture Every Property Enquiry, Instantly.

Frontly answers calls 24/7, books inspections, qualifies buyers, and syncs with your CRM, so no enquiry is lost to voicemail.

Trusted by agencies across Sydney, Melbourne, Brisbane & Perth
Frontly AI workflow builder showing an automated call flow

THE PROBLEM

Every Missed Call Is a Lost Commission

62%

of property enquiries arrive outside business hours, when no one's answering

Source: REA Group, 2024

78%

of buyers go with the first agent who responds to their enquiry

Source: Inside Real Estate, 2024

45 sec

average time for Frontly to answer, qualify, and route a lead, compared to the 4+ hours industry average

$150K-300K+

in lost commissions annually for a typical agency from missed after-hours calls

Source: Industry estimate

HEAR IT FOR YOURSELF

Your AI Agent Is Ready to Talk

Call our demo agent right now. It'll handle a buyer enquiry about a 3-bedroom home, just like it would for your agency. No signup required.

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HOW IT WORKS

Live in Under a Day. No Code Required.

1

Connect Your Phone

Forward your office line or get a new AI number. No hardware changes needed.

2

We Design Your Workflow

Our team learns your business and builds a custom call flow tailored to exactly how you operate.

3

Go Live

AI answers calls, qualifies leads, books viewings, and syncs to Rex CRM.

Real-Time Property Search

AI Searches Your Listings While on the Call

  • Searches Rex CRM listings in real-time during calls
  • Matches caller criteria to available properties
  • Provides accurate property details instantly
  • Handles multi-property enquiries seamlessly
Real-Time Property Search - AI Searches Your Listings While on the Call

Automated Viewing Bookings

Books Inspections Without Human Intervention

  • Checks agent availability via calendar integration
  • Books private inspections and open home registrations
  • Sends confirmation SMS to buyer and agent
  • Handles rescheduling and cancellations
Automated Viewing Bookings - Books Inspections Without Human Intervention

24/7 After-Hours Coverage

Never Miss Another After-Hours Enquiry

  • Answers every call within 3 rings, day or night
  • Qualifies buyer intent and budget
  • Sends instant lead alerts to the listing agent
  • Full call transcript delivered to your inbox
24/7 After-Hours Coverage - Never Miss Another After-Hours Enquiry

Multi-Office Management

One Dashboard, All Your Offices

  • Centralised call flow management across branches
  • Per-office routing rules and branding
  • Consolidated reporting and analytics
  • Role-based access for office managers
Multi-Office Management - One Dashboard, All Your Offices

Portal Lead Response

Domain & REA Leads Handled in Minutes

  • Auto-parses incoming portal lead emails
  • AI calls the lead within 2 minutes of enquiry
  • Qualifies buyer and captures property requirements
  • Routes hot leads to the listing agent instantly
Portal Lead Response - Domain & REA Leads Handled in Minutes

Intelligent Call Handling

Every Call Answered, Qualified, and Routed

  • Distinguishes buyers, sellers, tenants, and tradespeople
  • Routes based on caller intent and property
  • Handles transfers to the right agent when available
  • Captures detailed messages when agents are unavailable
Intelligent Call Handling - Every Call Answered, Qualified, and Routed
Australian Data Sovereignty
ACMA Compliant
256-bit Encryption
99.9% Uptime
Privacy Act Compliant

WHAT AGENCIES SAY

Trusted by Leading Australian Real Estate Agencies

We were losing leads every weekend. Frontly now handles Saturday enquiries and books viewings before Monday morning. It's like having a full-time receptionist who never takes a break.

Sarah Mitchell

Principal, Oakfield Estate

The Rex CRM integration is seamless. Every call gets logged, every lead gets followed up. Our response time went from 4 hours to under 2 minutes.

James Chen

Office Manager, Northbridge Property

I was sceptical about AI handling our calls, but after the test call I was sold. Callers genuinely can't tell the difference. We've saved over $60K in receptionist costs this year.

Emma Rodriguez

Director, Silvercrest Property

The outbound campaign feature is a game changer. We loaded 200 contacts for an open home and had confirmations rolling in within the hour. No other system we tried could do that.

David Park

Sales Director, Blueharbour Realty

We run three offices and Frontly handles all of them from one dashboard. Portal leads from Domain get called back in under two minutes. Our agents love it.

Michelle Torres

Operations Manager, Parkline Property

We were losing leads every weekend. Frontly now handles Saturday enquiries and books viewings before Monday morning. It's like having a full-time receptionist who never takes a break.

Sarah Mitchell

Principal, Oakfield Estate

The Rex CRM integration is seamless. Every call gets logged, every lead gets followed up. Our response time went from 4 hours to under 2 minutes.

James Chen

Office Manager, Northbridge Property

I was sceptical about AI handling our calls, but after the test call I was sold. Callers genuinely can't tell the difference. We've saved over $60K in receptionist costs this year.

Emma Rodriguez

Director, Silvercrest Property

The outbound campaign feature is a game changer. We loaded 200 contacts for an open home and had confirmations rolling in within the hour. No other system we tried could do that.

David Park

Sales Director, Blueharbour Realty

We run three offices and Frontly handles all of them from one dashboard. Portal leads from Domain get called back in under two minutes. Our agents love it.

Michelle Torres

Operations Manager, Parkline Property

PRICING

Simple, Flat-Rate Pricing

No per-minute charges. No surprises. Every feature included.

Starter

For single-office agencies getting started with AI

Contact for pricing

Flat monthly rate with no per-minute charges

  • 1 AI phone number
  • Unlimited inbound calls
  • Visual workflow builder
  • Rex CRM integration
  • Email & SMS notifications
  • Call transcripts & recordings
  • Business hours routing
Most Popular

Professional

For growing agencies that need the full platform

Contact for pricing

Flat monthly rate with every feature included

  • Everything in Starter, plus:
  • Multiple AI phone numbers
  • Portal lead auto-ingestion
  • Cross-call memory
  • Outbound campaign manager
  • After-hours coverage
  • Priority support
  • Multi-office management

Enterprise

For franchise groups and multi-office networks

Custom

Tailored to your network

  • Everything in Professional, plus:
  • Unlimited offices & numbers
  • Custom integrations
  • Dedicated account manager
  • White-label options
  • SLA guarantees
  • Custom AI training
  • API access
All plans include:ACMA complianceAustralian data hostingUnlimited concurrent callsWhite-glove onboarding

FAQ

Frequently Asked Questions

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