Is Frontly or Voqo AI cheaper?

It depends on your call volume. Voqo AI's starter tier at $50/mo looks cheaper on paper but covers only about 120 minutes of talk time. Above 15 calls per day, Frontly's flat rate becomes the cheaper option and stays flat no matter how busy you get. For agencies running 30+ calls per day, Frontly typically saves hundreds to thousands per month compared to Voqo's credit-based plans.

Does Voqo AI have a visual workflow builder?

No. Voqo AI uses templates and configuration options rather than a visual drag-and-drop workflow builder. Frontly does: every decision point, every branching rule, and every fallback is editable on a single visual canvas.

Can Voqo AI integrate with PropertyMe, Rex, or VaultRE?

Voqo AI focuses on Domain and REA portal integration plus generic CRM (HubSpot, Pipedrive). Frontly natively integrates with the broader Australian real estate stack including PropertyMe, Rex, and VaultRE. If your agency relies on any of those PMS or CRM tools, Frontly is the better fit.

Does Voqo AI offer SMS automation?

Voqo AI lists SMS automation as 'coming soon' on public product documentation. Frontly's SMS automation is live today and included on every plan.

Is Voqo AI Australian-hosted and ACMA compliant?

Voqo AI is an Australian company but explicit ACMA compliance and Australian data sovereignty statements are not published on their marketing pages. Frontly is explicitly ACMA compliant, Privacy Act 1988 compliant, and 100% Australian-hosted with full audit trail on every call.

Can I switch from Voqo AI to Frontly easily?

Yes. We migrate your call flows, port your existing AU number, and reconnect your CRM integrations. Most switches complete within a single business day. No setup fee.

Frontly vs Voqo AI

Both Frontly and Voqo AI are Australian AI receptionist platforms. Frontly gives you flat-rate unlimited calls, a visual workflow builder, cross-call memory, and every integration included. Voqo AI is credit-based and charges extra as your call volume grows.

Why businesses choose Frontly over Voqo AI

Flat-rate unlimited inbound calls, not credit-based billing that runs out during busy months
Visual workflow builder lets you tweak call flows without code (Voqo has no equivalent)
Cross-call memory recognises returning callers and recalls their history
Every integration included: PropertyMe, Rex, VaultRE, Microsoft 365, Zapier (Voqo focuses on Domain and REA only)
SMS automation live today (Voqo shows 'coming soon')
Email follow-up on every lead (Voqo does not offer)
$0 setup fee and month-to-month contract (same as Voqo here)

Billing & Value

Feature	Frontly	Voqo AI
Flat-Rate Monthly Pricing	Yes	No
Unlimited Inbound Calls	Yes	No
Credit-Based Billing (bill shock risk)	No	Yes
All Features Included	Yes	Tiered
$0 Setup Fee	Yes	Yes
No Lock-in Contract	Yes	Yes

Flat-Rate Monthly Pricing

Frontly

Voqo AI

Unlimited Inbound Calls

Frontly

Voqo AI

Credit-Based Billing (bill shock risk)

Frontly

Voqo AI

All Features Included

Frontly

Voqo AI

Tiered

$0 Setup Fee

Frontly

Voqo AI

No Lock-in Contract

Frontly

Voqo AI

Workflow & AI

Feature	Frontly	Voqo AI
Visual Workflow Builder	Yes	No
Cross-Call Memory	Yes	No
White-Glove Onboarding	Yes	Limited
Natural Conversation AI	Yes	Yes
Custom Persona & Voice	Yes	Limited
Knowledge Base (RAG)	Yes	No

Visual Workflow Builder

Frontly

Voqo AI

Cross-Call Memory

Frontly

Voqo AI

White-Glove Onboarding

Frontly

Voqo AI

Limited

Natural Conversation AI

Frontly

Voqo AI

Custom Persona & Voice

Frontly

Voqo AI

Limited

Knowledge Base (RAG)

Frontly

Voqo AI

Outbound Campaigns

Feature	Frontly	Voqo AI
Outbound Campaign Manager	Yes	Yes
Multiple Campaign Agents	Yes	No
ACMA Compliance Built In	Yes	Yes
Real-Time Campaign Analytics	Yes	Limited
Smart Retry Logic	Yes	No

Outbound Campaign Manager

Frontly

Voqo AI

Multiple Campaign Agents

Frontly

Voqo AI

ACMA Compliance Built In

Frontly

Voqo AI

Real-Time Campaign Analytics

Frontly

Voqo AI

Limited

Smart Retry Logic

Frontly

Voqo AI

Integrations

Feature	Frontly	Voqo AI
Domain.com.au	Yes	Yes
realestate.com.au	Yes	Yes
PropertyMe	Yes	No
Rex Software	Yes	No
VaultRE	Yes	No
Microsoft 365	Yes	No
Zapier	Yes	No

Domain.com.au

Frontly

Voqo AI

realestate.com.au

Frontly

Voqo AI

PropertyMe

Frontly

Voqo AI

Rex Software

Frontly

Voqo AI

VaultRE

Frontly

Voqo AI

Microsoft 365

Frontly

Voqo AI

Zapier

Frontly

Voqo AI

Multi-Channel Follow-up

Feature	Frontly	Voqo AI
SMS Automation	Yes	Coming soon
Email Follow-up	Yes	No
CRM Sync in Real Time	Yes	Yes
Call Transcripts	Yes	Yes
Call Recording with Consent	Yes	Yes

SMS Automation

Frontly

Voqo AI

Coming soon

Email Follow-up

Frontly

Voqo AI

CRM Sync in Real Time

Frontly

Voqo AI

Call Transcripts

Frontly

Voqo AI

Call Recording with Consent

Frontly

Voqo AI

Compliance & Data

Feature	Frontly	Voqo AI
Australian Data Sovereignty	Yes	Implied
ACMA Compliance (explicit)	Yes	Unstated
Privacy Act 1988 Compliance	Yes	Unstated
Unlimited Concurrent Calls	Yes	No
Australian Accent Voice	Yes	Yes

Australian Data Sovereignty

Frontly

Voqo AI

Implied

ACMA Compliance (explicit)

Frontly

Voqo AI

Unstated

Privacy Act 1988 Compliance

Frontly

Voqo AI

Unstated

Unlimited Concurrent Calls

Frontly

Voqo AI

Australian Accent Voice

Frontly

Voqo AI

DEEP DIVE

Key Differences Explained

Flat Rate vs Credit-Based: Why It Matters at Volume

Voqo AI starts at $50/mo for roughly 120 minutes of talk time (6,000 credits at $0.01 each). Sounds cheap, but an active real estate agency burning 20+ calls per day will chew through a starter plan in days. Voqo's Top Agent tier is $110/mo for ~240 minutes, and Top Agency is $500/mo for ~20 hours. The busier you get, the bigger your bill. Frontly is flat rate. Handle 10 calls or 500 calls: your bill does not change.

Visual Workflow Builder vs Template-Only

Voqo uses templates and configuration options but does not offer a full visual drag-and-drop call flow builder. With Frontly, you can see every decision point, every branching rule, and every fallback message in one visual canvas. Change the script, reroute based on caller intent, or add a new integration in minutes. No ticket to support, no waiting.

Cross-Call Memory (Frontly Only)

A tenant who called last week about a broken heater calls again. Frontly recognises them and greets them by name, remembers the prior issue, and can check in on whether it was resolved. Voqo AI does not offer cross-call memory. Every call starts from scratch.

Integration Depth: AU Real Estate Stack

Voqo integrates well with Domain and REA and has HubSpot and Pipedrive support for generic CRM sync. Frontly connects to the full Australian real estate stack: PropertyMe, Rex, VaultRE, and more. If you are running a property management portfolio or mixed RE + PM agency, Frontly's deeper native integrations mean less Zapier duct tape.

Contact Us for Pricing

Frontly

Flat monthly rate

All features included. Unlimited inbound calls. No overage risk.

Voqo AI

$50-$500/mo credit-based + overage

Credit-based usage. Active agencies exhaust starter credits in days.

Also See

Frontly vs ReelAI Frontly vs AiDial Frontly vs Smith.ai Frontly vs Virtual Receptionist Services Frontly vs Generic AI Platforms (Bland, Vapi, Air AI)Frontly vs Human Receptionist

FAQ

Frequently Asked Questions

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