INDUSTRIES
AI Receptionist & Answering Service by Industry
Find the calls that sound like your business
A practice needs appointment calls handled. A trade business needs the job details before calling back. Choose your industry to see how Frontly handles those everyday conversations.
Hear a relevant example, explore the software your team uses and choose the reception approach that fits your business.
After-Hours Front Desk
Answer evening and weekend calls, capture requests and route selected calls to your on-call contact.
After-hours answering serviceAI IVR
Let callers explain what they need and reach the right person or next step through a conversation.
AI IVR to replace your phone menuReal Estate
Handle listing questions, arrange property visits and capture seller appraisal requests while agents meet clients.
Real estate answering serviceProperty Management
Capture maintenance details, answer routine tenancy questions and route selected calls while property managers work.
Property management answering serviceTrades
Answer service-area and call-out questions, capture job details and pass urgent requests to your chosen contact.
AI receptionist for tradiesPlumbers
Handle plumbing service questions, capture the address and problem, and route urgent calls under your rules.
Answering service for plumbersElectricians
Answer service questions, capture electrical job details and put selected calls through while you work.
Answering service for electriciansHeating & Cooling
Answer heating and cooling questions, book service visits and capture repair requests while technicians work.
HVAC answering serviceDental Practices
Handle routine practice questions, appointment calls and recall lists while reception looks after patients at the desk.
Dental virtual receptionistGeneral Practice
Keep appointment requests and practice questions moving while reception helps patients who need the team.
Medical practice answering serviceLegal Practices
Capture new-client details, answer practice questions and help existing clients reach the right person.
Legal virtual receptionistIT Services & MSPs
Capture the client, support issue and impact, then follow your service desk's priority and handoff rules.
IT answering service for MSPsAccounting & Bookkeeping
Answer practice questions, arrange client meetings and follow up missing paperwork while accountants finish client work.
Accountant answering serviceHotels & Hospitality
Answer property questions, handle reservation calls and pass guest requests to the right hotel team.
Hotel answering serviceGeneral Reception
Handle routine calls and appointment requests while your reception team gives visitors their attention.
Virtual receptionistSmall Business
Answer service questions, take booking requests and capture leads while you serve customers and run the business.
Small business answering serviceRestaurants, Cafes & Takeaway
Handle menu questions, table requests and group enquiries while your floor team looks after diners.
Restaurant virtual receptionistSalons, Spas & Massage
Answer service and price questions, arrange appointments and call client lists while your hands stay with the client.
Salon answering serviceGyms & Fitness Studios
Handle membership questions, book introductory visits and follow up new interest while coaches stay on the floor.
Gym virtual receptionistHealthcare Clinics
Answer first-visit questions, handle appointment requests and capture messages while practitioners treat clients.
Healthcare virtual receptionistVeterinary Clinics
Take routine appointment requests and owner messages while vets and nurses look after patients.
Vet clinic answering serviceRecruitment & HR
Ask your screening questions, record candidate answers and arrange interviews while recruiters meet people.
AI phone screening for recruitersEvent, Wedding & Function Venues
Answer package questions, capture event requirements and book site visits while coordinators run the current event.
Event venue answering serviceTour Operators & Attractions
Handle booking requests, meeting-point questions and guest updates while guides stay with their group.
Tour operator answering serviceTraining & Education
Answer published course questions, arrange advice calls and follow up enquiries while admissions helps students.
Training provider virtual receptionistNone of these quite fit?
Start with general reception or small business if your sector is not listed. If your calls depend on specialist software or a different process, talk to us about the fit. Explore general reception or small business answering. Discuss your requirements.
FAQ
Frequently Asked Questions
Explore 25 industries and use cases, including trades, dental, medical, legal, property, hospitality, retail services and education. Each page shows relevant calls, a demonstration and software options.
Explore general reception or small business for common call handling. For specialist requirements, discuss your callers, process and software with us before choosing a plan.
Your starting receptionist workflow reflects your selected industry. You add the business information, booking rules and handoff instructions your callers need, then test it.
Yes. You can use different workflows for different locations or services, such as sales and maintenance, with reporting in the same Frontly dashboard.
No. Explore the connection your business needs from the outset. If built-in booking and call capture meet your needs, that is also a valid starting point.
HEAR IT FOR YOURSELF
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Test Call
Talk to the AI agent right now from your browser. Hear how Frontly handles a typical call.
This demo is a configured example. Your plan starts from a ready-made workflow for your industry, which you customise.
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Salon
Price question, booked within budget
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