Every Client Intake Handled. Every Conflict Checked. Every Consult Booked.
Frontly is the AI receptionist for Australian law firms. Answers intake calls 24/7, runs basic conflict-of-interest screening, books consultations, and syncs to Clio, Actionstep, or LEAP. Flat monthly rate. No per-minute billing. Privacy Act 1988 compliant. Australian-hosted.
THE PROBLEM
The Best Client You Lost Was the One Who Called After 5pm
72%
of personal injury and family law enquiries arrive outside business hours. They go to the next firm.
$3K-$30K+
average value of a single new matter. Missing a handful of intake calls a month is real revenue lost.
< 5 min
intake window before most legal clients start contacting the next firm on their list
$75K+/yr
cost of a dedicated intake coordinator. Frontly handles the same call volume 24/7 at a fraction of the cost.
HEAR IT FOR YOURSELF
Your AI Legal Receptionist Is Ready to Talk
Call our demo agent right now. It'll handle a new client intake enquiry, just like it would for your firm. No signup required.
Call via Browser
Talk to the AI agent instantly through your browser. No signup, no credit card.
Book a Sales Demo
Prefer to speak with our team? Fill out the details below and we'll schedule a full walkthrough.
HOW IT WORKS
Live in Under a Day. Built Around Your Practice Areas.
Connect Your Phone & Practice Management
Forward your firm's line or get a dedicated AI number. We connect to Clio or Actionstep in minutes with OAuth. LEAP and Smokeball available via partner integration.
We Design Your Intake Workflow
Our team maps your practice areas, fee structure, matter types, and conflict screening rules. We build the intake script around how your firm actually operates.
Go Live
Frontly answers every intake call 24/7, runs basic conflict screening, captures matter details, books consultations directly into your calendar, and syncs contacts to your practice management software.
Connect Your Phone & Practice Management
Forward your firm's line or get a dedicated AI number. We connect to Clio or Actionstep in minutes with OAuth. LEAP and Smokeball available via partner integration.
We Design Your Intake Workflow
Our team maps your practice areas, fee structure, matter types, and conflict screening rules. We build the intake script around how your firm actually operates.
Go Live
Frontly answers every intake call 24/7, runs basic conflict screening, captures matter details, books consultations directly into your calendar, and syncs contacts to your practice management software.
Visual Workflow Builder
Design Call Flows Without Code
We Build It For You
Our team designs and configures your custom workflows based on your exact business requirements.
Pre-Built Templates
Common scenarios like appointment bookings, after-hours answering, and follow-up calls, ready from day one.
Fully Customisable
Tweak every word your AI says. Make changes yourself anytime after launch.
Drag-and-Drop Builder
10+ building blocks you can rearrange, duplicate, and configure without code.
Intelligent Branching
Route calls based on caller intent, time of day, property type, or any custom rule.
Cross-Call Memory
Your AI Remembers Every Caller
- Returning callers recognised instantly
- Caller preferences and history recalled across every call
- No repeating themselves, ever
- Full caller history at your fingertips
Instant Enquiry Follow-Up
New Enquiry In. AI Calls Back Within Minutes.
- Auto-parses incoming enquiry emails from any source
- Automatic contact creation in your CRM
- AI follow-up call dispatched in minutes
- SLA tracking and response time reporting
Outbound Campaign Manager
One of the First AI Phone Systems With Full Outbound Capability
Automated Outreach at Scale
Create AI agents that call your contacts automatically. Appointment reminders, service follow-ups, and seasonal promotions, all on autopilot.
Multiple Campaign Agents
Design different outbound agents for different scenarios. Activate the right one when you need it.
Same Workflow Designer
Use the same drag-and-drop builder to script outbound calls. If you can build an inbound flow, you can launch a campaign.
ACMA Compliant by Default
Every outbound call follows Australian telecommunications regulations. Compliance is built in, not bolted on.
Real-Time Call Outcomes
Track results as they happen - viewings confirmed, callbacks requested, voicemails left. Full reporting on every campaign.
PRICING
Simple, Flat-Rate Pricing
No per-minute charges. No surprises. Every feature included.
Starter
For single-office agencies getting started with AI
Contact for pricing
Flat monthly rate with no per-minute charges
- 1 AI phone number
- Unlimited inbound calls
- Visual workflow builder
- Rex CRM integration
- Email & SMS notifications
- Call transcripts & recordings
- Business hours routing
Professional
For growing agencies that need the full platform
Contact for pricing
Flat monthly rate with every feature included
- Everything in Starter, plus:
- Multiple AI phone numbers
- Portal lead auto-ingestion
- Cross-call memory
- Outbound campaign manager
- After-hours coverage
- Priority support
- Multi-office management
Enterprise
For franchise groups and multi-office networks
Custom
Tailored to your network
- Everything in Professional, plus:
- Unlimited offices & numbers
- Custom integrations
- Dedicated account manager
- White-label options
- SLA guarantees
- Custom AI training
- API access
FAQ
Frequently Asked Questions
Ready to Win Every Intake?
Set up your AI front desk in under a day. No lock-in. No setup fees. Flat monthly rate.