AI Agents · Inbound
Never miss another call, day or night.
Frontly's Inbound Agent answers within seconds, every hour of every day. It books appointments, answers questions, and captures every lead, then drops the transcript and outcome straight into your dashboard.
Answers in seconds · Australian-hosted · Live in under a day
The problem
Every missed call is a customer who calls someone else
Voicemail loses business. After-hours calls go unanswered. At peak times the line is engaged and callers hang up. The phone is still where your customers decide whether to trust you, and a missed call is a decision made without you.
Frontly answers every call, every time, and turns it into a booking, a lead, or a logged outcome.
Always answers
Picks up within seconds, around the clock
Day, night, weekends, and public holidays, Frontly answers fast. There is no voicemail and no after-hours gap. Your customers reach a natural-sounding agent the moment they call.
- 24/7 coverage with no after-hours service to switch on
- Answers in seconds, no hold music
- Books, qualifies, and answers questions during the call
Inbound call answered in seconds
No bottlenecks
Answers one call or five hundred at the same time
Frontly spins up a fresh session for every call, so a spike never means a busy signal. When tax season, an open-home weekend, or a campaign drives a surge, every caller still gets answered.
- Unlimited concurrent calls, one session per caller
- No queueing and no 'please hold'
- Handles surges without extra setup
Many calls handled at once
Sounds human
A real conversation, not a phone tree
Frontly listens while the caller is still talking, acknowledges naturally, and handles interruptions. Callers can speak normally instead of pressing 1 for this and 2 for that.
- Natural turn-taking with low latency
- Understands intent, not just keywords
- Recovers gracefully if a caller goes off-script
Natural back-and-forth conversation
Nothing lost
Every call captured and ready to act on
Each conversation is transcribed and summarised, with the outcome tagged and dropped into your dashboard. Your team logs in and acts on what came in overnight, no guessing about what was said.
- Timestamped transcript plus an AI summary per call
- Outcome tagged automatically
- Bookings and leads land in your dashboard
Transcript and summary in the dashboard
How it works
From ring to result in three steps
A call comes in
Forward your business line to Frontly, or point a new number at it. The agent answers in your business name within seconds.
Frontly handles it
It answers questions, checks availability, books the appointment, or qualifies the lead, following the flow built for your business.
The outcome lands in your dashboard
Transcript, summary, booking, and outcome appear the moment the call ends, ready for your team to act on.
Envision it in your business
Where the Inbound Agent earns its keep
The same agent, covering the calls your business cannot afford to miss.
After-hours coverage
Capture the evening and weekend calls that used to hit voicemail.
Overflow at peak
Answer every caller during a rush instead of leaving them on hold.
Reception relief
Free your front desk from the phone so they can focus on people in the room.
Missed-call rescue
Turn the calls you currently miss into booked appointments and leads.
Booking capture
Let callers book during the call, with confirmations sent automatically.
FAQ deflection
Answer the same routine questions instantly, every time, without tying up staff.
FAQ
Frequently asked questions
HEAR IT FOR YOURSELF
Your AI Agent Is Ready to Talk
Call our AI agent right now. No signup. No credit card. Just dial and experience it.
Test Call
Talk to the AI agent right now from your browser. Hear how Frontly will sound for your business in about 30 seconds.
- Hear a real AI agent handle a typical inbound call
- About 30 seconds from click to first hello
- No signup, no card, no waiting on a sales rep
Ready to Stop Missing Leads?
Set up your AI front desk in under a day. No credit card required.