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Microsoft Teams and Frontly

Connect it with your permission. We set it up with you during onboarding.

The short answer

Does Frontly work with Microsoft Teams?

Yes. Frontly connects to Microsoft Teams with your permission, and the Frontly team sets it up with you during onboarding.

What Microsoft Teams is

Microsoft Teams is the chat and meetings app in Microsoft 365, where teams message each other, share files and meet online.

Visit Microsoft Teams

What Frontly does with Microsoft Teams

When a caller needs one of your people, Frontly messages them in your team chat with a short summary while the caller stays on the line, then puts the call through or takes a message based on their reply.

Every call still lands in your Frontly dashboard with a transcript.

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FAQ

Frequently Asked Questions

Yes. Frontly connects to Microsoft Teams with your permission, and the Frontly team sets it up with you during onboarding. Your AI receptionist can be answering calls in about an hour, and every call lands in your Frontly dashboard while the connection is set up.

An active Microsoft Teams account. You give Frontly access from it during setup, and the Frontly team walks you through it.

Send us a message or book a setup call. The Frontly team agrees with you what Frontly should do in Microsoft Teams, then connects it with you during onboarding.

See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.

Connect Microsoft Teams to your AI receptionist

Tell us how your calls run today and we will set Frontly up with you, connection included.

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