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ACTIVATE YOUR ACCOUNT

Build your Frontly plan.

Three product families, three sizes each. Pick what you need — live in about an hour. No credit card required to activate.

Build your Frontly plan

Pick what you need, choose a size — live in about an hour.

Step 1 · What do you need?

Step 2 · How much volume? — Frontly Answer

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Frontly Answer 20

Every Call Answered

$249 /mo + GST

Yearly plan · billed annually as $2,988 + GST · 12-month commitment · no setup fee

Inbound AI receptionist answering every call 24/7. Pick a size by monthly minute capacity.

  • 1 Inbound AI Agent
  • 400 monthly call minutes included
  • 1 Dedicated local phone number (SIP) included
  • Appointment booking in your Frontly dashboard
  • Visual workflow builder: drag and drop, no code required
  • Cross-call memory: AI recognises and remembers returning callers
  • Call transcripts and full call history
  • Concurrent call handling
  • Unlimited Knowledge Base: train your AI on your business
  • Premium AI voice with natural accent
  • Email support included

Additional minutes billed at $0.50 per minute, inbound and outbound alike. No interruptions, no limits.

Book your setup call

Tell us about your business and the Frontly team will call you to scope your workflow and get you live. No card required.

So we know where your business operates. Used on your tax invoice later.

One sentence is fine. Examples: missed after-hours calls, lead follow-up, appointment booking, recall campaigns.

No card required. Nothing is charged today. A Frontly specialist calls you to scope the workflow before anything goes live.

By continuing, you agree to our Terms of Service and Privacy Policy.

Free on every plan

Full platform on every plan. No hidden fees. No feature paywalls.

  • Premium AI voice with natural accent on every call
  • Frontier AI models powering every conversation
  • Dedicated phone number included
  • Email notifications from your Frontly address, 200 a month
  • Visual workflow builder: drag and drop, no code
  • Unlimited Knowledge Base articles and lookups
  • Cross-call memory: AI remembers every caller and contact
  • Concurrent call handling
  • Live and answering calls in about an hour
  • Email support included

The only things we meter

If a carrier charges us, it is metered. If they do not, it is included.

  • Call minutes past your plan

    Applies to inbound and outbound alike. No interruptions, no limits.

    $0.50
    per minute
    • Transfer to a landline

      Untimed, however long they talk.

      $0.20
      per call
    • Transfer to a mobile

      Rounded up to the minute.

      $0.10
      per minute
    • SMS notification

      Anything over 160 characters counts as two.

      $0.10
      per SMS
  • A transfer that rings out unanswered is not charged.
  • Your dashboard shows you every transfer, SMS and email as it happens.

All rates are ex-GST. GST applies to your invoice total.
Branded options are quoted separately: 1300 or 1800 numbers, a dedicated SMS number or sender ID, notifications sent from your own email domain. Talk to us.

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FAQ

Frequently Asked Questions

Running multiple locations or want outcome-based pricing?

Frontly Enterprise is a custom commercial model with a dedicated account manager, SLA-backed uptime, hands-on onboarding run by the Frontly team, and the option to be paid against business outcomes.

Talk to us about Enterprise →

Ready to activate your Frontly?

Pick a family and a size above. Annual or monthly. Live in about an hour.

Get Started