Freshdesk and Frontly
Connect it with your permission. We set it up with you during onboarding.
The short answer
Does Frontly work with Freshdesk?
Yes. Frontly connects to Freshdesk with your permission, and the Frontly team sets it up with you during onboarding.
What Freshdesk is
Freshdesk is customer support software from Freshworks for handling tickets across email, phone and chat.
What Frontly does with Freshdesk
Frontly answers support calls, triages them by urgency, and captures the details for a ticket in your service desk.
Every call still lands in your Frontly dashboard with a transcript.
INDUSTRIES
Industries that use Freshdesk with Frontly
RELATED INTEGRATIONS
More it service desks and help desks integrations
FAQ
Frequently Asked Questions
Yes. Frontly connects to Freshdesk with your permission, and the Frontly team sets it up with you during onboarding. Your AI receptionist can be answering calls in about an hour, and every call lands in your Frontly dashboard while the connection is set up.
An active Freshdesk account. You give Frontly access from it during setup, and the Frontly team walks you through it.
Send us a message or book a setup call. The Frontly team agrees with you what Frontly should do in Freshdesk, then connects it with you during onboarding.
See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.
Connect Freshdesk to your AI receptionist
Tell us how your calls run today and we will set Frontly up with you, connection included.