Zendesk and Frontly
Connect it with your permission. We set it up with you during onboarding.
The short answer
Does Frontly work with Zendesk?
Yes. Frontly connects to Zendesk with your permission, and the Frontly team sets it up with you during onboarding.
What Zendesk is
Zendesk is customer service software for handling support tickets and customer conversations across email, chat and phone.
What Frontly does with Zendesk
Frontly answers support calls, triages them by urgency, and captures the details for a ticket in your service desk.
Every call still lands in your Frontly dashboard with a transcript.
INDUSTRIES
Industries that use Zendesk with Frontly
RELATED INTEGRATIONS
More it service desks and help desks integrations
FAQ
Frequently Asked Questions
Yes. Frontly connects to Zendesk with your permission, and the Frontly team sets it up with you during onboarding. Your AI receptionist can be answering calls in about an hour, and every call lands in your Frontly dashboard while the connection is set up.
An active Zendesk account. You give Frontly access from it during setup, and the Frontly team walks you through it.
Send us a message or book a setup call. The Frontly team agrees with you what Frontly should do in Zendesk, then connects it with you during onboarding.
See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.
Connect Zendesk to your AI receptionist
Tell us how your calls run today and we will set Frontly up with you, connection included.