Freshservice and Frontly
Connect it with your permission. We set it up with you during onboarding.
The short answer
Does Frontly work with Freshservice?
Yes. Frontly connects to Freshservice with your permission, and the Frontly team sets it up with you during onboarding.
What Freshservice is
Freshservice is IT service management software from Freshworks for internal IT teams and service desks.
What Frontly does with Freshservice
Frontly answers support calls, triages them by urgency, and captures the details for a ticket in your service desk.
Every call still lands in your Frontly dashboard with a transcript.
INDUSTRIES
Industries that use Freshservice with Frontly
RELATED INTEGRATIONS
More it service desks and help desks integrations
FAQ
Frequently Asked Questions
Yes. Frontly connects to Freshservice with your permission, and the Frontly team sets it up with you during onboarding. Your AI receptionist can be answering calls in about an hour, and every call lands in your Frontly dashboard while the connection is set up.
An active Freshservice account. You give Frontly access from it during setup, and the Frontly team walks you through it.
Send us a message or book a setup call. The Frontly team agrees with you what Frontly should do in Freshservice, then connects it with you during onboarding.
See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.
Connect Freshservice to your AI receptionist
Tell us how your calls run today and we will set Frontly up with you, connection included.