INTEGRATIONS
Frontly integrations
40 integrations available, and 29 more that need the software company to approve the connection.
The short answer
What software does Frontly connect to?
Frontly connects to the software your business already uses. Available integrations connect with your permission and we set them up with you. Some systems need the software company to approve the connection first.
Showing 69 of 69 integrations
Available
Connect it with your permission. We set it up with you during onboarding.
Health, dental and allied health
Legal practice
Accounting
Trades and field service
Real estate and property
Hotels and accommodation
IT service desks and help desks
HaloPSA
ConnectWise PSA
Freshservice
Jira Service Management
Syncro
Freshdesk
Zendesk
Tours and activities
Fitness, beauty and wellness
NDIS and care
Team messaging
CRM, calendars and productivity
Google Calendar
Microsoft 365 / Outlook
HubSpot
Calendly
Square Appointments
Needs Square Appointments Plus or Premium
Zoho CRM
Pipedrive
Salesforce
Google Sheets
Requires vendor approval
The software company approves the connection first. We handle the request with you.
Health, dental and allied health
Legal practice
Real estate and property
Hotels and accommodation
Tours and activities
Fitness, beauty and wellness
Recruitment
Restaurants and venues
Training and education
Veterinary
Integrations support Frontly's reception and caller follow-up workflows. Available actions depend on the connected software and your setup.
Integration allowances vary by plan. See Pricing for what's included.
YOUR OWN SOFTWARE
Not on the list? Frontly can connect to your own system
Beyond these integrations, Frontly connects to your own or customised software, such as an in-house CRM or an ordering, booking or job system, through a connection our team scopes and builds with you. The system needs an API. See it working in the voice-ordering demo, or explore Frontly Enterprise.
FAQ
Frequently Asked Questions
Frontly connects to the software listed on this page. Available integrations connect with your permission, and the Frontly team sets them up with you during onboarding. If yours is not listed, tell us what you use and we will check it for you.
Frontly uses integrations to support reception tasks, such as checking availability, creating or changing bookings, updating caller details and recording requests. We agree the supported actions during setup. If you need a broader workflow, we can assess it with you.
Connect it with your permission. We set it up with you during onboarding. You give Frontly access from your own account with that software, and the Frontly team walks you through it. Where your software needs a particular plan or add-on, the card says so.
The software company approves the connection first. We handle the request with you. Frontly can use the connection once they approve it, and how long that takes depends on the software company.
Tell us what you use. We check whether it can connect to Frontly and come back to you before you commit to anything.
No. Your AI receptionist can be answering calls in about an hour, and every booking, enquiry and transcript lands in your Frontly dashboard whether or not an integration is connected.
Not sure your software is covered?
Tell us what you use and we will check it for you before you commit to anything.